Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions
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Frequently Asked Questions

Frequently Asked Questions

General

  • Once we have verified your payment, we will contact you and arrange delivery to the stated address.
  • Your item should reach you within 3 working days.
  • If you receive a defective item upon receival, kindly contact the number that verified your order.
  • Rest assure, we will advise you on this matter.
  • Yes, there is a year warranty on flashes, strobes, LEDs, all sorts of lighting equipment.
  • However, warranty does not include soft boxes, backdrops, light stands, tripods, reflectors etc.
  • If you have bought from us over a year and your item is facing some technical issues, you can bring it down to our warehouse to get it check and get a quotation on the repair cost.
  • If you’d choose to proceed forward, repair duration will take around 3-5 weeks.

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