Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions
Frequently Asked Questions
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Frequently Asked Questions

Frequently Asked Questions

General

  • We will be in touch with you to arrange for delivery to the given address once payment has been verified.
  • Your item(s) should reach you within 1-3 working days.
  • If you received a defective item(s) upon delivery, please contact the number that verified your order and we will arrange for a 1-to-1 exchange.
  • Rest assure, we will advise you on this matter.
  • There is a year manufacturer's defect warranty for flashes, strobes, LEDs, all lighting equipment.
  • However, warranty does not apply for soft boxes, backdrops, light stands, tripods, reflectors etc.
  • Yes, you may. If the lighting equipment was purchased from our authorised retailers, kindly liaise with them for the repair.
  • If you purchased it directly from us, you may bring it down to our showroom to get it check and get a quotation on the repair cost.

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